Конструктивна поведінка людини в конфлікті: погляд фахівців

Власенко, Інна Анатоліївна and Кутішенко, Валентина Петрівна (2022) Конструктивна поведінка людини в конфлікті: погляд фахівців Габітус, 36. pp. 139-144. ISSN 2663-5216

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Abstract

The results of research aimed at better understanding of constructive conflict behavior are presented in the article. Manifestations and factors of constructive conflict behavior were reported by experts. Online questionnaire was used to understand manifestations and factors of constructive behavior of person in interpersonal conflict. It was found that constructive conflict behavior is interpreted by respondents from three perspectives: on the one hand from person’s choice of appropriate conflict strategy, on the other hand from their problem situation solving and finally from establishing their relationship with opponent. Manifestations of constructive conflict behavior are such as poise, rationality, discussion accuracy, problem-orientation, focus on opponent, ethics and awareness. Internal and external obstacles to constructive human conflict behavior were analyzed. Internal obstacles include, in particular, constant behavior patterns, poor communication skills, inadequate self-esteem and certain personal traits. External obstacles include unconstructive actions of counterpart in conflict, complex nature of conflict, certain traits of opponent. The key factors that contribute most to person’s constructive conflict behavior were identified as ability to emotional regulation, understanding of themselves, ability to change their behavioral strategies. Main attitudes which had beneficial effects on resolving conflicts by person were defined, these are such as both counterparts’ value, actions towards each other, rules of game and goal as a resource. The consequences of constructive conflict behavior for person are described in terms of achieving one’s goals, normalizing emotional response, health consequences and strengthening one’s self. Authors have designed a model of constructive conflict behavior which could be fruitful for specialists in the areas of education and resolving interpersonal conflicts

Item Type: Article
Uncontrolled Keywords: constructive behavior; conflict; awareness; rationality; problem orientation; attitudes
Subjects: Це архівна тематика Київського університету імені Бориса Грінченка > Статті у наукометричних базах > Index Copernicus
Це архівна тематика Київського університету імені Бориса Грінченка > Статті у журналах > Фахові (входять до переліку фахових, затверджений МОН)
Divisions: Це архівні підрозділи Київського університету імені Бориса Грінченка > Факультет психології, соціальної роботи та спеціальної освіти > Кафедра психології особистості та соціальних практик
Depositing User: Інна Анатоліївна Власенко
Date Deposited: 17 Nov 2022 05:57
Last Modified: 17 Nov 2022 05:57
URI: https://elibrary.kubg.edu.ua/id/eprint/42593

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